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Personal Care Services

Supporting Daily Living with Dignity and Expertise

At AIVA Healthcare, we understand that personal care is a vital part of everyday life — and for many NDIS participants, receiving the right support is essential to maintaining health, comfort, and independence. Our Personal Care Services are delivered by trained and compassionate support staff who are committed to providing respectful and reliable assistance in a way that prioritises the dignity, preferences, and wellbeing of each individual.

What We Offer

Our personal care services are tailored to meet each participant’s unique needs and goals, in accordance with their NDIS plan. These services may include, but are not limited to:

  • Personal Hygiene Assistance: Support with bathing, showering, oral care, toileting, continence support, and skin care routines.
  • Grooming and Dressing: Help with hair care, shaving, nail care (non-clinical), dressing, and selecting appropriate clothing.
  • Mobility and Transfers: Safe assistance with moving around the home, getting in and out of bed, or using mobility aids and equipment.
  • Meal Preparation and Feeding Assistance: Preparing and serving meals according to dietary needs and preferences, as well as assistance with feeding if required.
  • Medication Reminders: Support in prompting and supervising self-administration of medications as outlined in care plans.
  • Support with Morning and Evening Routines: Helping participants begin and end their day with structure, safety, and support.

Our Approach

At AIVA Healthcare, we take a person-centred approach to all care services. Our team works closely with participants, their families, and healthcare providers to develop care plans that reflect individual goals, preferences, and cultural values. All services are delivered with the utmost respect for privacy and autonomy, and are regularly reviewed to ensure they remain aligned with each participant’s evolving needs.

Why Choose AIVA Healthcare?

  • Experienced, qualified, and compassionate support staff
  • Services delivered in line with NDIS quality and safeguarding standards
  • Flexible care tailored to individual routines and preferences
  • Strong focus on promoting independence and maintaining quality of life
  • Transparent communication with participants, families, and support coordinators

Get in Touch

If you or someone you care for needs personal care services under the NDIS, we’re here to help. Contact AIVA Healthcare today to discuss your needs or to arrange a personalised consultation.

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Testimonials

Janine F.

We’ve tried a few services for Mum over the years, but this is the first time I’ve seen her smile when the support workers arrive. That says everything.

Lucia B.

My son has autism and doesn’t trust people easily, but he has found a friend in his support worker in a way I never expected. Now he enjoys his sessions.

Karen Mater

Was struggling with my mobility for months, but after just a few sessions with AIVA’s physio team, I started moving better. Honestly didn’t expect such a difference. They actually listen, which is rare these days.

Steve Roe

My neck and back’s been feeling way better ever since i started physio sessions at AIVA. I wake up feeling less stiff in the mornings now and I can bend down without wincing

Tanya B.

I didn’t really understand NDIS before but AIVA sorted me out. Helped with the paperwork and explained it all. Don’t feel so lost anymore. Highly recommend

Jessie L.

Used to have this constant ache in my lower back from standing too long. Now I actually feel normal again, thanks to the physio at AIVA. They’re down-to-earth and really good at what they do.

Mick Dale

Didn’t even know what OT was till AIVA sent someone out. They showed me little changes I could make at home and now I’m doin stuff on my own again. Honestly made a big difference, wish I had it earlier.

Lena T.

I have Sclerosis and physio helps me heaps with balance and strength. AIVA’s team are so kind, they really know what they’re doing and always check how I’m feeling. I’d recommend them to anyone.

Raj Patel

Used to live in a place that didn’t suit my needs – too many stairs, no space, felt like a prison. AIVA helped me move into SDA housing and it’s made a world of difference. The place is modern, accessible, and quiet. Never thought I’d feel this settled.

Looking For the Right Support?

Exploring care options for you or a loved one? We are available to listen, advise, and help you at any time. Get in touch with AIVA Healthcare.

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