Tenancy Assistance

Helping You Find and Maintain Safe, Secure Housing

At AIVA Healthcare, we recognise the vital role that stable housing plays in overall wellbeing and independence. Our Tenancy Assistance services are designed to help NDIS participants find, secure, and maintain safe and suitable accommodation. Whether you’re looking to transition into independent living, manage your current tenancy, or require advocacy and support with housing providers, our team is here to guide you every step of the way.

Tenancy support is provided with a person-centred, strengths-based approach, focusing on empowering individuals with the knowledge, skills, and confidence to manage their housing needs long-term.

Our Tenancy Assistance Services Include:

Support with Housing Applications

  • Assistance completing rental applications or applying for public/community housing.
  • Support gathering required documentation and communicating with housing providers.

Tenancy Advocacy and Communication

  • Liaison with landlords, real estate agents, and housing support services
  • Advocacy during tenancy disputes or if risk of eviction arises

Understanding Tenancy Rights and Responsibilities

  • Education around lease agreements, tenant obligations, and legal protections
  • Support interpreting documents and navigating housing regulations

Budgeting and Financial Literacy

  • Guidance on managing rent, bills, and other housing-related expenses
  • Support with budgeting tools and routines to help sustain independent living

Daily Living Skills for Housing Stability

  • Help with maintaining a clean, safe home environment
  • Routine management skills such as organising bills, scheduling maintenance, and household tasks

Crisis and Transitional Housing Support

  • Support in navigating emergency housing situations
  • Transition planning for participants exiting care or institutional settings

Who Is Eligible for Tenancy Support?

Tenancy assistance is available to eligible NDIS participants under Improved Living Arrangements (CB Daily Activity) or Support Coordination categories. Our team works closely with support coordinators and local housing providers to ensure the service aligns with your plan goals and housing pathway.

Why Tenancy Support Matters

Access to stable housing is a foundational need. Without it, other areas of support — including health, employment, and community participation — can become difficult to sustain. AIVA Healthcare’s tenancy support aims to:

  • Prevent housing breakdown and homelessness
  • Promote autonomy and self-management
  • Increase access to long-term, appropriate accommodation
  • Build participants’ capacity to sustain independent living

Why Choose AIVA Healthcare?

  • Experienced staff with knowledge of local housing systems and supports
  • Person-centred approach that values dignity, choice, and control
  • Strong links with community housing providers, government housing, and support services
  • Focus on sustainable outcomes and long-term independence
  • Clinically-informed practices with a commitment to participant safety and wellbeing.

Get in Touch

If you or someone you support needs help securing or maintaining housing, AIVA Healthcare can assist. Contact us today to discuss how our tenancy assistance services can support your goals for stable and independent living.